Terms of Use
Last updated: 2026
1. Terms and Definitions
1.1. Account — an account opened by the User on the Website to access the Services. 1.2. AML Policy — rules of conduct aimed at preventing money laundering and terrorist financing, developed by the Platform in accordance with Governing Legislation, which are an integral part of the Terms. 1.3. Governing Legislation — international norms and agreements applicable in accordance with these Terms to all relations between the User and the Platform. 1.4. PayKrypt (also referred to as the "Platform") — an online platform that offers virtual currency payment processing, money transfers, and other services set forth in Section 3 of the Terms. 1.5. Deposit — a transaction involving the transfer of Virtual Currency units from external wallets to the User's Account. 1.6. Exchange Rate — the value ratio between assets in trading pairs, based on demand, supply, cost, utility of assets, and other economic variables. 1.7. Fee — a commission or other charges levied by the Platform for the User's use of the Services. 1.8. Privacy Policy — rules for collecting, storing, and using personal data, developed by the Platform in accordance with Governing Legislation, which are an integral part of the Terms. 1.9. Services — any services provided by the Platform, set forth in Section 3 of these Terms. 1.10. User ("He/She") — an individual or legal entity registered in the appropriate organizational and legal form, who has opened an Account on the Website, has the legal capacity to enter into a legally binding contract and use the Website, and who is not prohibited from doing so and using the Services in accordance with Governing Legislation or any other applicable laws. 1.11. Virtual Currency — a decentralized peer-to-peer digital asset with no central issuer and not being legal tender, securities, electronic money, or money in accordance with Governing Legislation. 1.12. Website — the internet site maintained and owned by the Platform. 1.13. Withdrawal — a transaction involving the transfer of Virtual Currency units from your Account to external wallets.
2. Status and Acceptance of the Terms of Use
2.1. These Terms constitute a legally binding agreement between the User and the Platform. 2.2. These Terms apply to all Services, information, texts, and other products offered on the Website by the Platform. 2.3. By accessing the Website, opening an Account on the Website, or checking the box "I agree to the Terms of Use, Privacy Policy, and AML Policy," the User agrees to comply with these Terms and confirms that he/she has read, understood, and accepted all provisions of these Terms, as well as the provisions of our Privacy Policy, AML Policy, and other legally binding documents publicly available on the Website. 2.4. The User may not use the Website and create an Account if he/she has not read, understood, and accepted all provisions of these Terms. 2.5. The Platform may modify, delete, or add content to the Terms and reserves the right to do so at its discretion. All new and/or revised provisions of the Terms take effect immediately and apply to the use of the Website, Account, and Services by Users from that date. 2.6. The Platform has the right, but is not obligated, to notify the User of changes to these Terms. The User undertakes to independently and regularly monitor the current version of the Terms published on the Platform's Website. 2.7. If the User continues to use the Website after the Platform makes changes to the Terms, he/she explicitly confirms his/her agreement with the new and/or revised Terms. 2.8. These Terms, including our Privacy Policy and AML Policy, all notifications, notices, policies, warnings, and disclaimers constitute the complete agreement between the User and the Platform.
3. Services
3.1. The Platform provides the following services on the Website (collectively — "Services," and individually — "Service"): • Virtual Currency payment processing for merchants; • Virtual Currency wallet services; • Deposit and withdrawal of Virtual Currency units on the Platform. 3.2. The Platform may at any time disable access to the Website, Account, and/or a specific Service or all Services in general and reserves the right to do so at its discretion without explanation and without notifying the User. 3.3. The Platform offers Services only in relation to Virtual Currencies that the Platform supports. 3.4. The provision of Services may be delayed due to circumstances including, but not limited to, technical difficulties, reasonable doubts regarding the nature or source of funds deposited on the Platform, conducting AML/KYC checks as specified in the AML Policy, etc.
4. Right to Use
4.1. To access the Services, the User must open an Account on the Website by going through the registration procedure on the Website. 4.2. Services and use of the Website are available to individuals or legal entities who: • have reached the age of at least 18 years (for individuals); • have the legal capacity to enter into a legally binding contract and use the Website, and are not prohibited from doing so and using the Services in accordance with Governing Legislation or any other applicable laws; • reside or are registered in countries and territories that we support. 4.3. A User may have only one Account on the Website. The User should not create more than one Account on the Website unless explicitly permitted by the Platform. 4.4. The User does not have the right to create an Account on the Website if his/her Account was previously suspended by the Platform.
5. Personal Account
5.1. When opening an Account on the Website, the User guarantees that any and all information provided by him/her is accurate, valid, current, and complete. 5.2. The User does not have the right to use his/her Account for illegal purposes and activities, which may include, but are not limited to, money laundering, terrorist financing, human trafficking, drug trafficking, weapons trafficking, and sex trafficking, or tax evasion (AML). 5.3. The User does not have the right to create an Account on behalf of another person or organization unless he/she is legally authorized to do so. 5.4. The User is solely responsible for ensuring the security of his/her Account. Personal login, password, or any other access data should not be transferred to other persons. 5.5. The User is obligated to immediately notify the Platform upon detection of any security breach or unauthorized use of his/her Account. 5.6. The Platform reserves the right to suspend the User's Account without providing notice or explanation in case of any violation of these Terms.
6. Registration Requirements
6.1. To gain access to the Services provided on the Website, the User is required to provide certain information and documents and undergo a verification procedure. 6.2. The Platform has the right at any time to request that the User provide additional documents and information, and reserves the right to do so at its discretion. Failure to comply with these requirements may result in temporary or permanent termination of Services and/or suspension of the Account. 6.3. The User is solely responsible for the accuracy, validity, and correctness of all information and documentation that he/she submits to the Platform. 6.4. Information and documents submitted by the User to the Platform are processed in accordance with the provisions of our Privacy Policy.
7. User Conduct
7.1. When visiting, accessing, using the Website and Services, the User agrees: • not to violate and not to help third parties violate these Terms and/or any Governing Legislation; • not to provide false, inaccurate, incomplete, and misleading information to the Platform; • not to infringe on the intellectual property rights of the Platform; • not to use the Website in any way that may damage, disable, or overload the Website, including uploading or sending viruses, trojans, spyware, adware, or any other malicious code, or performing DDoS attacks; • not to attempt to gain unauthorized access to the Website, Accounts of other Users, or computer systems connected to the Website; • not to transfer personal Account credentials to third parties or use the Account of any other person; • not to impersonate another User, person, or organization or misrepresent personal affiliation with them; • not to violate any laws applicable in the User's jurisdiction regarding the use of Virtual Currency.
8. Account Closure and Suspension
8.1. The User may close his/her personal Account at any time at his/her discretion. 8.2. Before closing his/her personal Account, all of the User's assets must be withdrawn to external wallets. 8.3. The Platform reserves the right to suspend the User's Account in case: • we reasonably believe that the personal Account has been compromised, or for any other security considerations; • the User does not comply with these Terms, the AML Policy, or Privacy Policy; • the User has provided false, incomplete, misleading, or inaccurate information; • we reasonably suspect fraud or violation of Governing Legislation. 8.4. The Platform may, but is not obligated to, notify the User of the reasons for suspending his/her Account. Assets from the User's Account may be frozen without the right to withdraw. 8.5. In case of closure or suspension of the User's Account, the User remains responsible for all applicable Fees. 8.6. The Platform is not responsible for any losses incurred as a result of closure or suspension of the User's Account.
9. Deposits and Withdrawals
9.1. Before using the Services, the User must deposit Virtual Currency units into his/her personal Account, following the Deposit instructions on his/her Account page. 9.2. The User may withdraw Virtual Currency units at any time at his/her discretion, subject to Account transaction limits and temporary or permanent restrictions imposed during internal investigation or by law. 9.3. The User may withdraw his/her Virtual Currency units in any amount provided that there are sufficient Virtual Currency units to cover the applicable Fees. 9.4. Each Virtual Currency Withdrawal is subject to a mining fee charged by the respective blockchain network. 9.5. The Platform is not responsible for the transfer of the User's Virtual Currency units to other wallets. The User is solely responsible for the accuracy of information necessary to carry out a Withdrawal. 9.6. Transactions in the blockchain network are irreversible. Once a transaction has been sent to the blockchain network, it cannot be canceled. 9.7. The Platform uses an invoice wallet rotation mechanism. Each address assigned for invoice payment has a limited validity period displayed in the interface when creating the invoice. Upon expiration of the invoice timer, the corresponding wallet address is automatically released and may be reassigned for a new invoice. The User is obligated to check the validity of credentials and the invoice timer before making a payment.
10. Fees
10.1. The Platform operates on the basis of automatic Fee collection for Services, and does not issue invoices. Applicable Fees for any transaction will be displayed to the User before executing that transaction. 10.2. The Platform may change the Fee structure at any time and reserves the right to do so at its discretion. The User undertakes to independently and regularly check current information about the amount and structure of Fees before using the Services. 10.3. Fees are paid in Virtual Currency that corresponds to the respective Service. 10.4. Fees must be paid at the time of completion of each transaction.
11. Settlements, Cancellations, and Refunds
11.1. When depositing, withdrawing, or exchanging Virtual Currency units, the corresponding assets must be debited or credited to the User's Account. 11.2. Once the User's order to exchange Virtual Currency has been executed, it cannot be canceled. Exchanges are final, and refunds are not provided for them. 11.3. A Virtual Currency exchange order may be canceled by the Platform in case of a technical malfunction of the Platform.
12. Content
12.1. The Platform may produce and display content ("Content") on the Website, which includes, but is not limited to, information, texts, images, video and audio files. 12.2. Content is not any form of investment advice, financial advice, trading advice, or any other type of advice, unless specifically stated otherwise, and should not be construed as such. The Platform is not responsible for any actions arising from its Content.
13. Intellectual Property
13.1. All components, Website Content, and the Website as a whole belong to the Platform and are protected by copyright, trademarks, and trade secrets. All rights reserved. 13.2. The User does not have the right to reproduce, reprint, publish, modify, distribute, display, transmit, license, transfer, or otherwise exploit the Content or technology from the Website without the prior written consent of the Platform. 13.3. Violation of any intellectual property rights of the Platform is strictly prohibited.
14. Links to Third-Party Websites
14.1. The Website may contain links to third-party websites or services that are not owned or controlled by the Platform. 14.2. The Platform has no control over and is not responsible for the content, privacy policies, or practices of any third-party websites or services. 14.3. It is recommended to familiarize yourself with the public policies of these companies.
15. Confidentiality and Privacy Policy
15.1. Personal information provided to the Platform by the User, and any information about the User's use of the Website that the Platform receives, will be governed by our Privacy Policy. 15.2. The Platform may be required to disclose the User's personal information to law enforcement agencies, data protection authorities, financial regulators, government agencies and officials, and other authorized persons, as specified in the Privacy Policy. 15.3. In case the Platform suspects the User of violating the AML Policy, we will report such behavior and disclose relevant personal information to the appropriate authorities in accordance with Governing Legislation.
16. Disclaimers and Limitations of Liability
16.1. For non-performance or improper performance of their obligations under these Terms, the Platform and the User are liable in accordance with these Terms and Governing Legislation. 16.2. The Website, Content, and Services are provided without any warranties, conditions, or guarantees regarding their accuracy, quality, and suitability for a particular purpose or need. The Platform does not guarantee that the Website and Services are error-free, reliable, or will operate without interruption. 16.3. The Website and Services are provided to the User on an "AS IS" basis. 16.4. The Platform does not guarantee that any exchange requests will be accepted, executed, or registered. 16.5. The Platform is not responsible for the use or inability to use the Website and Services. 16.6. Under no circumstances shall the Platform, its officers, directors, employees, agents, or third-party service providers be liable to the User or any other person for any direct, indirect, incidental, special, punitive, or consequential damages of any nature. 16.7. The Platform is not responsible for any civil, criminal, or administrative actions that may arise as a result of the User's use of blockchain and Virtual Currency if such use is prohibited or restricted in his/her country. 16.8. The Platform, its officers, directors, employees, and agents do not provide investment advice, financial advice, trading advice, legal advice, or any other types of advice. 16.9. To the extent permitted by Governing Legislation, the User agrees to defend, indemnify, and hold harmless the Platform from any claims, damages, liabilities, losses, costs, or expenses arising from: (i) personal use and access to the Website and Services; (ii) personal violation of any provision of these Terms; or (iii) personal violation of Governing Legislation.
17. Announcements
17.1. The Platform may from time to time publish official announcements, news, and notifications ("Announcements") on the Website. Under no circumstances is the Platform liable for any losses arising from the User's neglect or disregard of Announcements.
18. Governing Legislation and Dispute Resolution
18.1. All services provided under these Terms are deemed to be provided within the scope of international law. 18.2. A Party shall not commence legal proceedings in connection with a dispute unless an attempt at peaceful settlement between the Parties has been made. 18.3. Disputes and disagreements are resolved by the Parties through negotiations. If a dispute is not resolved within one (1) month after an attempt at peaceful settlement, the dispute shall be resolved in accordance with international law. 18.4. Each party is obligated to maintain confidentiality of all information related to the subject matter of the dispute disclosed during or for the purposes of dispute resolution.
19. Force Majeure
19.1. We are not responsible for delays, failures, or interruptions in service that are directly or indirectly caused by any causes or conditions beyond our reasonable control, including, but not limited to, natural disasters, acts of civil or military authorities, terrorist acts, civil unrest, war, strikes or other labor conflicts, fires, interruptions in telecommunications or internet services, equipment or software failures, or other disasters.
20. Final Provisions
20.1. These Terms remain in effect until terminated by either the User or the Platform. The Platform may terminate these Terms at any time at its discretion without explaining the reasons for such decision. 20.2. If any matters are not governed by these Terms, they are governed in accordance with Governing Legislation. 20.3. These Terms are a legally binding agreement and together with its other integral parts constitute the complete agreement between the User and the Platform. 20.4. In case the Website is available in multiple languages, the English version of the Terms takes precedence. 20.5. All provisions of these Terms applicable to the Website apply to other means of providing Services, including the Application, unless specifically stated otherwise. 20.6. If the User has any comments, questions, or complaints, please contact us at [email protected].